Deel Flows

Features

A full WhatsApp stack,in one console.

Eight things that used to take eight tools. Built on the official WhatsApp Business API, compliant with Meta's policies, ready for the team you already have.


01

Broadcasts

Send to thousands. Read like a single message.

Compose an approved WhatsApp template, swap in personal tokens, segment the audience, hit send. Track delivery, read, and reply rates in the same view.

  • Template designer with WhatsApp-faithful preview
  • Variable tokens — name, order ID, anything in your CRM
  • Send-time controls — schedule, throttle, freeze-window
  • Real-time delivery + read + reply dashboard
Broadcasts — product screenshot
02

Flows

Author conversations, not campaigns.

Build branching journeys triggered by events, replies, or time. Welcome series, abandoned cart, post-purchase, win-back, renewal reminders — all in a visual editor.

  • Trigger on Shopify, HubSpot, webhook, or schedule
  • Branch on attribute, reply text, or contact tag
  • Wait steps from minutes to weeks
  • Pause for human review when a message needs a person
Flows — product screenshot
03

Segments

Audiences that update themselves.

Build live audiences from contact attributes, message history, custom events, and integration data. Segments recompute as new events stream in.

  • Saved filters across attributes and behaviour
  • Live count and preview before you send
  • Exclusion rules — never reach the same person twice
  • CSV + Sheets + Shopify imports with consent audit
Segments — product screenshot
04

Shared inbox

One thread per customer, however many teammates.

Conversations get assigned, escalated, and resolved across marketing, sales, and support without the customer noticing a handoff.

  • Round-robin or rules-based assignment
  • Private notes visible only to your team
  • Snooze, escalate, and resolve states
  • Canned responses with variable tokens
Shared inbox — product screenshot
05

Analytics

Numbers that move with the team.

Delivery, read, reply, and conversion rates per flow, per template, per segment. Export to your warehouse or hand the dashboard to a stakeholder.

  • Funnel view per flow and per broadcast
  • Attribution back to Shopify orders or HubSpot deals
  • Cohort comparison across send periods
  • CSV + API export, scheduled email digests
Analytics — product screenshot
06

Product catalog

Every product gets a page that sells.

Manage products, or property listings if you sell real estate, in one grid. Each gets a public landing page with a WhatsApp chat button, so a shared link turns browsers into subscribers you can actually follow up with.

  • One public landing page per product, ready to share anywhere
  • WhatsApp chat widget on every page converts visitors into contacts
  • Shopify products sync into a managed catalog automatically
  • Powers WhatsApp product-carousel and single-product-card templates
Product catalog — product screenshot
07

CRM pipeline

Every deal on one board, scored by AI.

A Kanban board tracks each contact through your pipeline stages, from new to contacted to won. Link a deal to a product, assign an agent, and let conversation signals surface the deals worth working first.

  • Configurable stages that match how your team actually sells
  • AI lead scoring (0–100), sentiment, and intent from WhatsApp chats
  • Deals link to products and carry an assigned agent
  • Drag a deal across stages; the whole team sees it move
CRM pipeline — product screenshot
08

Integrations

Plug into the stack you already run.

Native integrations with the systems that hold your customer records, plus a clean REST API and webhooks for the rest.

  • Shopify — orders, customers, products, abandoned-cart events
  • HubSpot — contacts, deals, lifecycle stages, two-way sync
  • Google Sheets — read or write, scheduled or live
  • Meta Business — WhatsApp number management, template submission
  • Webhooks + REST API for everything else
Integrations — product screenshot

See it for yourself

Spin up a workspace — on your own number.

14 days, no card. Bring a verified WhatsApp number; we cover the conversation credits.

Features — Broadcasts, flows, inbox, catalog, CRM pipeline | Deel Flows