Team inbox
Every conversation, one shared inbox.
Assignment, internal notes, @mentions, and the contact's full history beside the thread β so the team answers as one voice instead of five phones.
S
Sara A.
Yes, ship it please
M
Mohammed K.
Is the blue in stock?
L
Layla H.
Thanks! π
Is the abaya back in stock?
Yes! Shipping today π
Assigned toM
01
Assign and route
Route by segment, topic, or ad source: VIPs to your best agent, order issues to support, new leads round-robin.
02
Notes and @mentions
Write internal notes inline in the thread, mention a teammate to badge, email, and hand the conversation over in one gesture.
03
Context beside the thread
Orders, properties, and past campaigns sit next to the conversation, so nobody has to ask what already happened.
Answer everyone from one place, starting today.
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