Integrations

Shopify

Sync customers and order events from Shopify into Deel Flows, then automate WhatsApp follow-ups.

Easiest: via Zapier

The fastest path is Zapier's native Shopify triggers combined with the Deel Flows actions — see the Zapier guide. New customer → upsert contact; new order → order_placed event.

Direct: Shopify webhooks → Deel Flows API

For a code-level integration, point Shopify webhooks at a small endpoint of yours that forwards into the Deel Flows API:

Node.js (Express sketch)

app.post("/shopify/orders-create", async (req, res) => {
  const order = req.body;
  const phone = order.customer?.phone;
  if (phone) {
    // 1. Upsert the contact
    await deelflows("/contacts", {
      phone,
      properties: { firstName: order.customer.first_name },
    });
    // 2. Track the order event — journeys take it from here
    await deelflows("/events", {
      phone,
      event: "order_placed",
      properties: { orderId: order.id, total: order.total_price },
    });
  }
  res.sendStatus(200);
});

async function deelflows(path, body) {
  return fetch("https://app.deelflows.com/api/v1" + path, {
    method: "POST",
    headers: {
      Authorization: "Bearer " + process.env.DEELFLOWS_API_KEY,
      "Content-Type": "application/json",
    },
    body: JSON.stringify(body),
  });
}

Playbooks

Order confirmation — journey on order_placed sends a template instantly.
Abandoned checkout — track checkout_started; a journey waits an hour and nudges if no order_placed follows.
Review request — wait 7 days after order_placed, then ask on WhatsApp.

Remember consent: only message customers who opted in to WhatsApp updates — collect the opt-in at checkout and set it via the contact properties.