Product
Inbox, Contacts, Segments, Broadcasts, Journeys, Catalog, and Pipeline — how each feature works.
Inbox - Manage Conversations
View and reply to WhatsApp messages from Contacts. Track lead scores, assign to Operators, and move Deals through your Pipeline.
→Contacts and User Properties
Store information about people who message your business. Add custom user properties to track details that matter to you.
→Segments - Group Your Contacts
Create filtered groups of Contacts based on user properties, behavior, or Opt-in status. Use Segments to target specific audiences.
→Broadcasts - Send Bulk Messages
Send a one-time WhatsApp message to a Segment of Contacts. Use the 4-step wizard to target, design, schedule, and review your campaign.
→Journeys — automated WhatsApp flows
Build node-based automations: Entry, Delay, Wait For, Split, WhatsApp, and Exit — including Abandoned Cart and how Events variables bind on the WhatsApp node.
→Catalog and Product Pages
Create a catalog of products or services with public pages. Sync from your store or add products manually. Share product links in messages.
→Pipeline and Deals
Manage sales opportunities with a visual kanban board. Create Deals from Conversations, move them through custom stages, and track revenue.
→Can't find what you're looking for?
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